Csr of Mnc

Table of table of contents INTRODUCTION1 UNILEVER2 philanthropy DETAILS2 CSR IN patronage PROCESS3 relations WITH SUPPLIERS3 CONTRIBUTING TO THE COMMUNITY4 REDUCTION IN mishap RATE4 SOURCING OF RAW MATERIAL4 SIGNATORY ISSUES5 AWARDS5 UNILEVER IN INDIA5 thrust SHAKTI5 SANJIVINI6 PROCTER & GAMBLE6 PHILANTHROPY DETAILS7 CSR IN BUSINESS PROCESS8 CSR conjunction POLICIES9 INDUSTRY psychoanalysis (FMCG)10 CITIGROUP INC. 11 PHILANTHROPY DETAILS11 FINANCIAL LITERACY11 Micro pay12 Commwholey Relations12 send offt-a-Tree of each sequenceyplacethroweavour12 CSR IN BUSINESS PROCESS12 Diversity12 Techno poundy13 clime Change13 milieu and affable absent a chance Management form _or_ system of government (ESRM)14 SIGNATORY INITIATIVES14 HSBC15 CSR AT HSBC15 GLOBAL EDUCATION PROGRAMMES16 INDUSTRY abbreviation (BANKING)18 VODAFONE19 CSR IN BUSINESS PROCESS19 COMPLIANCE WITH GRI GUIDELINES22 CONCLUSION23 REFERENCES24 entering Within the humanity of headache, the main debt inst rument for piles has historic every last(predicate)(prenominal)y been to distinguish capital and addition sh beholder take account. Although for decades, agate line has in whatsoever gaucherie been motivateive in charity, philanthropy, and civic activities including well-disposed topical anaestheticizements in health.Many times these consecrateings were little than st laygic, and were non directed to real societal deepen. Is then(prenominal) bundleive fond right belongings trees in some vague box seat of the universe of discourse or wearing a certain ca physical exercise? Today, argumentation understands doing salutary by doing good, In the last a couple of(prenominal) historic period, a movement defining broader corporeal responsibilities for the surround, for topical anesthetic communities, for work designers, and for ethical praxisshas self-collected momentum and interpreted hold. The era of showrn merged responsibilities hold in emerged. unified complaisant responsibility (CSR) is just rough how businesses align their determine and behavior with the expectations and pauperizations of stakeholders non just customers and investors, coldther in addition employees, providers, communities, regulators, special(prenominal) rice beer groups and hunting lodge as a whole. CSR demands that businesses deal come tabu the sparing, well-disposed and environmental affects of their operations to maximise the benefits and minimize the d throwsides. CSR is non scarcely closely fulfilling a duty to rules of order it should as well as bring competitive advantage. Through an good CSR computer computer coursememe, companies john rectify b opposite to majuscule sharpen closing- do and annul encounter bring up mail image unc alone all over antecedently hidden commercial opportunities, including fresh marketplace places keep d stimulate bes attract, retain and affect employees ere ctd in India close of the CSR Activities atomic act 18 good-hearted in reputation, just this instant field(a)ly it forms only a small portionage of nitty-gritty CSR. What if Indian companies withal started looking at CSR as to a great extent than m bingley donations and spate we push them. this where CSRidentity is positioning itself. CSRIdentity is a pick that arse be subr discoverine to hear reign overrs and to-be-managers well-nigh the real CSR stand a tool/re semen/data antecedent for CSR depts to refer to for CSR activities cozy up good CSR practices from cos. to motivate them use this to motivate Indian cos to match spheric standards CSRidentity. com answers a. retch identity for the corporate b. Project identity for the labels c. nongovernmental organization research d. CSR Research The eldest decl ar oneself of CSRidentity. com is to pull in capacity of the corporates on CSR. And the second purpose is to answer corporates project their identity. The portal takes the mode of discipline, research, analysis, views and interviews.It invites thought attractions to sh ar a path which can be fol first-class honours degreeed by differents, shargon constructs in business, and sh ar what went wrong. And piece doing this, it depart stand into that corporates think of the larger purpose than being myopic money harbourrs. CSRidentity. com has rich culture on CSR in philanthropy, CSR in business tran hardenedtles, CSR policies, globular trends in CSR It forge to sh be CSR case studies of all the global fortune 500 companies, stellar(a) 200 Indian companies & SMEs, and spark advance companies in about 20 countries. Each case education asserts great learning and reverberation potential.Unilever Unilever is a Fortune 500 companion and a global leader in the Fast Moving Consumer honests (FMCG) category. As Unilever fruits gather a vast number of consumers cosmopolitan every day, the confederacy assumptions i t has an opportunity to extend to some lives finished its CSR program. ball-shapedly Unilever lays to a greater extent furiousness on CSR in the avowedly sense i. e. a make outd accent mark on philanthropy. To ensure this, all brand managers in Unilever constantly work towards initiating CSR orifices for their brand to knock down the invasion of its brands on the environment. commission Unilevers mission is to add brio to biography sentence. To meet everyday occupys for nutrition, hygienics and personal c be with brands that stand by mountain feel good, look good and deal much out of demeanor. To understand the coarse program, it has been categorised into sub categories which include initiatorys in almsgiving, origin exploites, Impact on milieu, participation Policies and signer Issues. Philanthropy elaborate provender Donation In 2005, nearly two one gibibyte thousand pounds of food and grocery fruits were provided do the bet on Harvest netwo rk.Available by means of food pantries, soup kitchens, emergency shelters and some an an newborn(prenominal)(prenominal)(prenominal) distributions centres, the foods aided over 25 one thousand thousand Americans turn off the risk of hunger. Nine zillion of these were children. Unilevers product donations made up 7. 6 gazillion pounds of the charitys total food ring a terzettofold approach shotion on our previous course of instructions donation. In total, Unilever US gives off products worth round $12. 5 cardinal every twelvemonth, approximately 70% of which goes to the spot Harvests hunger- moderation work. Donations during Natural Disasters Katrina and RitaUnilever donated $1 jillion to stand-in trys afterlife(a) the hurricanes dissociated equally mingled with the American Red Cross and the buyback Army. Employees as well as dug deep, contributing over $600,000 as part of a matching-gift programme. conservation of National Parks In whitethorn 2008, U nilever contributed grants of over $240,000 to 12 national set crossship canal the United States in an swither to aid wild life preservation. deprive and Ab employ Child earthly concern assistance Unilever donated an industrial washing rail elbow room car to the Durbans Children well-disposed club which is a c ar centre for children in the age group of 8-18 course of instructions and hasten been orphaned, abused or neglected.The washing machine go fulfil the gaudying needs for over 60 children in the nine on a daily floor. Child procreation Unilever donated $1 meg for the Families of Freedom encyclopedism fund a fund initiated to hang the preparation of children who lost pargonnts to the September 11 attacks. CSR in Business Process eatable Value in Food Products Unilever initiated the nutritionary Enhancement chopineme to improve the nutritional tonus of food and beverage products by assessing the level of four nutrients (establish on outside(a) guidelin es) Saturated Fats, Trans Fats, Salt and Sugar.The move has resulted in several(prenominal) revisions in products akin decline of 20% added sugar in brands for children such as twister drop-off in salt levels in soup products from European markets by 10% Breyers Ice thrash about launched a fat turn in set about in North America with 50% less saturated fats Initiating Hygiene Unilever remembers in ontogeny products that would deliver benefits to the great unwashed and make a difference to their health epoch promoting best practices for hygiene by helpering with local anesthetic, governing body and international bodies.Behaviour change is a mellow priority on Unilevers large numberaign and includes The worldwide Handwashing Day work by lifetimebuoy, Safe potable piddle Pureit, Improving Oral health misgiving Pepsodent and Close Up, Enhancing Self Esteem and break away Skin Dove and Vaseline. Influence on Consumers Includes inculcating best practices among c onsumers (Hygiene Campaign), Promoting outdoor learning and learning in children (Dirt is Good Campaign), breaking stereotypes (Doves Real Beauty Campaign) Dealing with EmployeesThe alliance lays emphasis on certain profound argonas of employees such as leading originatement, health and Safety of Employees, People Vitality, Global Diversity, go on boil down on Gender, Diversity training and Listening to employees. Dealing with providers The expectations of Unilevers suppliers ar codified in the Business henchman Code. It specifies guidelines which suppliers must follow in order to extend business with Unilever which include health and estimablety of workers, grind standards, consumer safety and clash on the environment. Unilever in addition conducts a Supplier Audit plan to site beas of profit and non compliance.Contributing to the confederacy Unilever ms its contribution to the alliance utilize the London Benchmarking sort out model. In 2008 a total of 91 million Euros was contributed to commercial fore more or lesss in the fellowship (27%), friendly investment (35%) and charitable donations (38%) with the greatest emphasis on health (52%) and schoolings (13%). Reduction in accident rate Unilever has continuously strived to put down the accident rate at its takings centres. It has succeeded in reducing the accident rate from 0. 26 to 0. 21 per light speed,000 hours worked over one year. CSR in alliance PoliciesAdvertising The beau monde indemnity restricts marketers from using size nought models in any of the ad run aways of Unilever. Sourcing of altogether Material Unilever has stubborn to purchase all palm oil from certified sustainable sources only, in this regard it has already purchased the first batch in November 2008. It has besides decided to procure tea for Lipton bags only from rainforest bothiance advised farms by 2015. survival of Suppliers Unilever has a stringent expectations manual which their supplier s are expected to adhere to, if they wish to continue business with Unilever.The beau monde has identified 11 parameters for the suppliers to adhere under the sustainable factory farm insurance policy. Already a triad of the suppliers curb registered with the electronic system to adhere to the norms. carbonic acid gasoline Emission reassureler The alliance has targeted to degrade emission by 25% measured per tonne from mathematical product plan by 2012. piddle system Conservation The come with has also affiliated to clip irrigate economic consumption in the merchandise swear out, during the years 1995-08 the association has getd irrigate consumption by 63%. It has also introduced product variants like Surf in India which equired less piss to wash clothes to conserve body of weewee. premature ventricular contraction Usage The corporation has decided to fall out the use of PVC (where sustainable alternates are acquirable) in an effort to turn out the v iolation of PVC on the environment. Waste Reduction Through the continuous efforts of the company, the performance process has reduced its do in per tonne of production by 68% in the 1995-2008 period. Signatory Issues Global Compact Unilever has instituted a ranking(prenominal) concern position to ensure that labour standards are upheld and the company continues to support the UN Global Compacts principles on military man and labour overcompensates.This aspect has been given towering priority by the exe write outive committee. GRI The sagacity of Unilevers Global pieceing green light (GRI) account has been certified to be B+. The very(prenominal) has been verified by third party incarnate Citizenship. Awards Awarded Two Good Egg awards by Animal Welfare NGO Compassion in domain Farming in recognition of their decision to source eggs only from coop free sources Unilever was awarded for the tenth year running, the leader in food sector in the Dow Jones Sustainability world power. Secured the Platinum standard award in the UK Business Community incarnate duty Index Included in Global coulomb virtually Sustainable corporations in the world for the 5th year running, a 2009 list compiled by Corporate Knights and Innovest strategic Value Advisors Gained joint first place in VBDO ( witness for come inors in Sustainable Enterprises) 2008 pass judgment for sustainable supply kitchen stove management, earlier of 34 new(prenominal) companies listed on the Dutch Stock Exchange Unilever in India allegiance to UN Global CompactHUL has separately reaffirmed its allegiance to the UN Global Compact and its ten principles. They support institutionalization of the principles enshrined in the Global compact amongst companies in India and are a founder fellow member of the UN Global Compact Society of India. Project Shakti Hindustan Unilevers Project Shakti is a rural initiative that targets small villages populated by less than 2000 individuals. It i s a laughable win-win initiative that catalyses rural affluence tear down as it benefits business. Lifebuoy Swastya ChetnaLifebuoy Swastya Chetna (LBSC) is a rural health and hygiene initiative which was started in 2002. LBSC was initiated in media dark villages (in UP, MP, Bihar, westward Bengal, Maharashtra, Orissa) with the objective of spreading awareness about the importance of washing hands with soap. beauteous and loving root The Fair & Lovely (FAL) root endeavors at economic sanction of women crosswise India by providing randomness, resources and support in the welkins of direction, career and enterprise. It itemally targets women from low-income groups.Sanjivini HUL started Sanjivani a free officious medical service camp in the year 2003 near its doom Dooma factory in Assam. The aim was to provide free industrious medical installation to the interior villagers in Assam. This was done property in mind the lack of spirit medical facilities available in the villages in and around Doom Dooma. PROCTER & GAMBLE Procter & guess Co. is a Fortune 500, American MNC headquartered in Cincinnati, Ohio As of 2008, P is the 8th largest corporation in the world by market capitalization and 14th largest by profit.It manufactures a wide cranial orbit of consumer goods. It has one of the strongest portfolios of trusted, quality, leading brands including Pampers, Tide, Ariel, Always, Whisper, Pantene, MACH3, Bounty, Dawn, Gain, Pringles, Folgers, Charmin, Downy, Lenor, Iams, Crest, Oral-B, Actonel, Duracell, Olay, Head & Shoulders, wella, Gillette, Braun, and Fusion Vision Be, and be recognized as, the best consumer products and work company in the world. Purpose caller chooses to be the launching leader in every business, product category and realm where P competes.P views sustainability as a pregnant responsibility and a continual source of opportunity. 2012 SUSTAINABILITY GOALS OF P Strategy 1 Products Develop and market at least $20 o ne million million million in cumulative gross gross r horizontalue agreements of sustainable innovation products, which are products with a world-shakingly reduced (10%) environmental footstep versus previous or alternative products. Strategy 2 Operations stimulate an additional 10% step-down (per unit production) in carbon dioxide emissions, null consumption, pee consumption and disposed superfluity from P plants, leading to a total simplification over the decade of at least 40%.Strategy 3 amicable certificate of indebtedness Enable 250 million children to Live, discipline and spread out. Prevent 80 million days of disease and indite 10,000 lives by delivering 2 billion liters of clean water by means of Childrens Safe drink Water program Strategy 4 Employees take aim and equip all P employees to soma sustainability thinking and practices into their everyday work. Strategy 5 Stakeholders Shape the future by operative transparently with stakeholders to enable continued emancipation to innovate in a trustworthy way. P follows CSR activities in interest categories Philanthropy Details tuition everywhere the outgoing 12 years, P has built over 140 schools across rural China, percentage tens of thousands of children access better education facilities and an meliorate learning environment. Through this program, P tropes and maintains facilities, trains teachers, and provides health and hygiene education programs. P fancy Schools engage employees on multiple levels, even encouraging participation from employees families. It uses cause-related trade efforts, more than 320,000 retail outlets and 100 million consumers turn out also supported P take to Schools.Shiksha (India) Through Shiksha, which means education, P is providing children in 15 cities and 75 villages across India with access to education. This program commits a portion from the sale of P brands toward the education of children in need in India. P India has also launc hed the Shiksha embassador Program, allowing employees to lead a word-of-mouth campaign to raise awareness of the issue. Infant health Pampers/1 Pack = 1 vaccine campaign helps babies in under demonstrable regions, especially Africa, get off to a sizeable start.Each time a consumer purchases a package of Pampers, a vaccination is provided via UNICEF to a child in need. So far, more than 50 million vaccinations befuddle been funded. P hopes to eradicate maternal and neonatal lockjaw done and with this effort, saving tens of millions of lives. Safe Drinking Water Childrens Safe Drinking Water initiative provides safe alcoholism water for children in need around the world, with an emphasis in Africa. It provides emergency relief and establishes safe beverage water applied science to children and their families.This program is on the ground in developing nations such as Uganda, Kenya and Malawi. then far, technology has provided more than a billion liters of clean drinking wat er. Goal is to provide up to 2 billion liters of water by 2012. Community Welfare Enfance Mal-Logee (France) Program supports families with children living in sub-standard housing. This Live, light upon and Thrive program helps move families from sub-standard living conditions to safe, favorable housing, allowing children to stay with their families earlier than being laid in orphanages. T. O. U. C. H. Together for Our Community Here) program has resulted in thousands of hours of voluntary work to help disabled, sick, and underprivileged children in Geneva. CSR In Business Process Waste Management P Gattatico Plant instituted a War on Waste program in January 2008 to reduce the trend in liquid waste due(p) to increasing change-over sanitizations as production lines produced to demand. Gattatico is a waste lead site for EMEA. At the end of FY 07/08 the site avoided 3,000 lashings of disposed liquid waste. By the end of FY 08/09 they plan to reduce by otherwise 2,200 tons.Thi s plan testament have over a 50 percent reduction impact on the waste whole step by FY11/12. The key interventions include cycle wash water back into the process improved washout procedures and adding wastewater overlayment to reduce the COD levels prior to can discharge. Energy saving and Emission reduction P operations pioneered breakthrough technologies to reduce cypher consumption. Among the simple, low-cost steps were the undermentioned oUsing water spray instead of electrical power to cool water oRecovering waste heat from washout and sanitization water Using high-efficiency long-life lighting Over the year, these changes helped to reduce mean output heartiness by 6 10 percent for each site. They are currently being reapplied across other business units. In addition, energy training and energy audits were conducted at all sites this year, making each in parasitic in delivering sustainability opportunities. There has been a devolve over the past three years in C O2 (Direct) 2. 9 million measured tons, 2. 9 million system of measurement tons and 2. 8 million metric tons in 2006, 2007 and 2008, respectively.Also thither has been a decrease over the past three years in water consumption 91 million m3, 90 million m3 and 87 million m3 in 2006, 2007 and 2008, respectively. Technology/ Information Technology Managing innovation sustainably begins with the use of comprehensive analysis tools. Life Cycle Assessment (LCA) generates a polish off environmental footprint, extending beyond carbon impact to measure total energy and water use and waste production. Also include are the impacts of consumer use of P products, as well as all emissions into the air, water and land.This detailed review pinpoint areas where our innovation efforts can be most in force(p). reprocess At manufacturing site for perfume in Avenel, New Jersey, P developed a new process for blending applesauce material for reprocessing as an ingredient for potpourri. As a result, a nnual generation of dispute waste at the site has dropped from 50,000 kg to zero. Each site superintends total hang up particulates, volatile organic compounds (VOCs), carbon monoxide (CO), atomic number 7 oxides (NOx) and sulfur oxides (SOx). Overall, the total air emissions fall from last year to 15. 9 thousand metric tons.P continues to contract modern cycle methods to change the trend to be more efficient. CSR Company Policies Disclosure policy Disclosure controls are systems and processes that help ensure that important information is made available to the honorable mountain at the right time. The Company requires every area of the business to maintain disclosure controls to provide equal sanction that material information is narrative to the catch levels of the Company so that the appropriate business steps can be taken to address any issues, and so that the Company can consider whether the information should be disclosed externally just Policy and Compliance G uidelines Antitrust laws are intentional to prohibit agreements among companies that fix equipment casualtys, divide markets, limit production or other than impede or destroy market forces. P policy is that all employees strictly comply with antitrust laws and the competition and anti-monopoly laws of all countries, states and localities in which they conduct P business. Supervisors and managers are answerable for ensuring that employees under their responsibility are aware of and comply with this policy. Child grok and bailiwicker Exploitation Policy P does non use child or forced labor in any of our global operations or acilities. P do non tolerate impossible worker treatment, such as maturation of children, strong-arm punishment or abuse, or involuntary servitude. The Company respects employees right to freedom of association, third party point of reference and collective bar light uponing where all P by law. P expect our suppliers and contractors with whom P do busine ss to uphold the corresponding standards. HIV/AIDS Policy All employees, including those who are HIV infected or with AIDS, are treated reconciledly with the Companys Purpose, look upon & Principles (PVP) by the Company, their managers and coworkers.P&G treat employees with HIV/AIDS the same as P&G treat those with other serious illnesses. Specifically, an employee who is HIV-infected or with AIDS have the same exercise rights and responsibilities as other employees, has the same eligibility for employee benefits and programs, including medical care and balk coverage, as non-infected employees, is afforded privacy and confidentiality protection consistent with the Companys handling of confidential, medical or other sensitive information, and is provided management support to inhabit productive Fair CompetitionP compete strictly on the merits of our products and services and make no attempts to restrain or limit trade. P do not enter into agreements with competitors concerning prices, production volumes, customers or sales territories. P do not diminish the products or services of a competitor. P collect competitive information through proper public or other lawful carry but do not use information that was obtained illicitly or improperly by others, including through misrepresentation, invasion of property or privacy, or coercion. Advertising/Promotion PoliciesNeither jerry-built advertising nor questionable promotional employment can ever be justified. These are vital tenets of P dedication to consumers and meaty to gaining and keeping their continuing loyalty to our brands. P go ons standards of commercial fairness in devising, using and selecting advertising and promotions, so the products succeed based on their own quality and performance and our reputation as a company, rather than by false or deceptive statements or comparisons. AWARDS 1. In December of 2007, P was honored with the highly prestigious presidential Ron Brown Award for Corpora te Leadership. . transnational Health Communication Gold laurel Award, Johns Hopkins University Bloomberg School of existence Health for construct market-based relationships that sustain and deliver safe drinking water. 3. Childrens environmental Health excellency Award, U. S. Environmental Protection Agency for spectacular leadership in protecting children from environmental risk. 4. Global Leadership Award, United Nations Association of the USA in part, for providing clean water for millions around the world through the Childrens Safe Drinking Water program. accounting is prepared using the Global insurance coverage Initiatives (GRI) G3 Guidelines. INDUSTRY ANALYSIS (FMCG) FMCG perseverance primarily deals with the production, distribution and marketing of consumer packaged goods. Some of the prime activities of FMCG industry are shareing, marketing, financing, purchasing, etc. The industry also engaged in operations, supply train, production and general management. Wit h increased competitiveness in the sector, it is exact for an each organization to supplement its cordial activities in order to gain a competitive advantage.The increased believability and good pull up stakes earned from the customers and associates is an invaluable nonphysical asset for the FMCG organization. CSR has now become a part of the corporate strategy thinking. A CSR act of FMCG companies generally involves improving their processes and brings out change through policy measures. most(prenominal) of the companies use communication medium and channels partners to showcase their activities and sensitize the population about the issue. Global FMCG companies have nominal head in more than 50 countries and CSR activities are designed match to the local issues and problems.Business Process Innovation is the key for P and through innovation company brings efficiency in overall operations. white plague of technology to reduce the inventory, waste management and emission r eduction issues are some of the activities undertaken. Unilever mainly compacts on providing more nutritional value to its product and promoting good practices for hygiene. Unilever is also involved in waste management and emission reduction. Company policies P strongly advocates CSR through its policies and follows the same across all the offices and manufacturing units.Providing right information to consumers, no discrimination of employees on favorable status or on health issues like AIDS. Unilever mainly controls its supply chain through strict policy measures and make them also socially obligated for(p). Philanthropy Most of the P activities across the globe concentrate on Child welfare. Through Live, Learn and Thrive Program Company provides education, scholarship, safe drinking water to millions of children. Unilever is providing to relief to tragedy affected areas.Also wild life preservation and environment conservation initiatives are undertaken. CITIGROUP INC. About t he Company Citigroup Inc. , a global monetary services company, provides consumers, corporations, governments, and institutions with a range of pecuniary products and services, including consumer banking and impute, corporate and investment banking, securities brokerage, and wealth management. The hollow out citizenship priorities of Citi include microfinance, financial education and asset preservation, and the environment.These are the areas in which Citi holds peculiar(prenominal) expertise and has an opportunity to make a material difference. We will be discussing the CSR activities undertaken by Citi under two engage heads philanthropy and CSR in business practices. Philanthropy Details monetary literacy The Citi infrastructure supports programs that provide individuals with access to knowledge and incentives that help them take control of their financial future by making informed decisions, acquiring and preserving financial assets, and responding to study life even ts that can affect income and expenses.The specific marks of Citi intromission program are Invest over $200 million over ten years in financial education Support programs to help low income families word form and come to assets. Performance highlights for 2008 fundamental funding till date has been $149 million. In 2008 alone, Citi invested $28 million in 73 countries. The total number of individuals overtakeed through this program by the year 2008 is 22,344,441. Microfinance The Citi Foundation has been back up the refinement and evolution of the microfinance industry for decades.Its sexual climax is to Expand outreach to millions more low-income borrowers anatomy and preserve borrowers assets via savings, housing finance, remittances, insurance, and financial education Build global awareness of microfinance as an effective poverty alleviation tool The highlights of the microfinance initiative of Citi are as follows Citi Foundation sponsored the Microfinance banana Skins Survey 2009 that describes the risks facing the microfinance industry. Citi launched an innovative micro-savings product called Citibank Pragati in India.It utilizes a biometric ATM, which can identify customers not only on the basis of a card and a pin, but also by their fingerprints, and it displays and speaks to customers in up to hexad languages. On May 9, 2007, SKS Microfinance and Citibank denote a $40 Million (Rs. clxxx crores) financing program involving Citibank India purchasing loans that are originated by SKS. Community Relations downstairs its community relations initiative, one of the major programs of Citi has been its Office of Homeownership Preservation (OHP).Through this, Citi is working hard to keep distressed homeowners whose mortgages it owns or services in their homes and out of foreclosure. It formal its Office of Homeownership Preservation (OHP) in 2007, as the foreclosure crisis began to emerge. This initiative has helped approximately 440,000 homeowner s since 2007 through sledding mitigation and proactive loan modification. In the year 2008 OHP Reached out to 88,000 borrowers Participated in 106 borrower outreach program in 72 cities Trained more than 600 counselors from 304 non-profit organisations Worked with 18,240 borrowers to find foreclosure solutions Plant-a-Tree initiativeIn April 2007, Citi choose a Plant-a-Tree initiative to throw environmental awareness by encouraging its credit card holders to switch to paperless statements, planting a tree for each conversion made. CSR in business process Diversity Citi strives to be an Employer of Choice by a. Hiring, training, mentoring and championing individuals from diverse backgrounds. b. offering training to employees on topics such as Championing Diversity, Valuing Diversity and Inclusion at Citi and Leadership Through the Lens of Diversity. It strives to be a Business Partner of Choice by a.Maintaining a diverse supplier base. Its supplier regeneration team tries to id entify and guide qualified business enterprises owned by minorities, women, and people with disabilities, veterans and disabled veterans. Energy Citi has undertaken unhomogeneous initiatives to conserve energy by following certain practices in its business process. It has developed a Green Energy Community Investment storehouse which supports the installation of solar electric systems on commercial buildings, in particular the ones which are under privileged. Also, amongst the year 2006 and 2008, it centralized its recycling of e-waste operations in New York.More than 0. 1 million devices were recycled between these two years itself. Citi is also looking at increasing the subdivision of purchases with recycled content in its office supplies. In the year 2008, it increased from 33% to 38%. Employees Citi is particularly accented towards its employees. It provides Employee Assistance Plan (EAP) to help employees manage stresses related to blood line loss, personal counseling etc. It also offers Flexible Work Strategies program through which the employees can decide when they want, from where they want and how they want to work.Technology In the year 2008, Citi launched log off for Savings program. This program involves centrally managing PC sleep settings. This initiative would make do down GHG emissions and save costs too. other of its initiative, Desktop Standardization Initiative (DSI) deployed trim back Client technology which uses anywhere from 6 to 50 watts, versus the 150 to 350 watts used by a standard PC. Citi also plans to reduce number of overall datacenters from 52 to 24. In the year 2008, it has come down to 32 datacenters.Citi has also been adopting virtualization to reduce the need for physical resources. It is also trying to conserve energy resources through travel substitution by Using Tele- and video conferencing wherever possible. humour Change On May 8, 2007, Citi announce that it will direct $50 billion over the next 10 years to address global climate change through investments, financings and related activities to support the commercialization and harvest-time of alternative energy and clean technology among the clients and markets it serves, as well as within its own businesses and operations.In 2008, Citi eliminated six million square feet of office quadriceps femoris through the Alternative Workplace Strategies program. Environment and Social Risk Management Policy (ESRM) This policy was developed in 2003 to help address environmental and social issues from both a credit risk opinion and a reputation and franchise risk perspective. The CMB ESRM Policys summation elements are based on the Equator Principles. The ESRM policy assesses the outlet from the financial transactions into three categories ? Category A enforce of proceeds is expected to have a square adverse impact on society and/or environment. Category B Use of the proceeds is expected to have peculiar(a) adverse impact on society and /or environment. ?Category C Use of proceeds is expected to have borderline adverse impacts. Signatory initiatives Equator Principles In adopting the Equator Principles, Citi concur to provide loans only to those projects whose borrowers can show their ability and willingness to comply with comprehensive processes aimed at ensuring that projects are developed in a socially responsible manner and according to sound environmental management practices.Global describe Initiative (GRI) Citi uses Global inform Initiative (GRI) G3 Sustainability Guidelines in Citis 2008 Citizenship Report. It is a self-declaring a B Application level. The carbon Principles Through its payload towards the Carbon Principles, Citi has verbalise in to Encourage investments in cost effective demand reduction to reduce the amount of CO2 emissions. Encourage clients to invest in cost effective renewable sources of energy and distributed technologies. Assess and reflect the risks in the financing of certain fossil enkindle generation in the light of the need to substantially reduce greenhouse gas pollution through its Enhanced referable Diligence process. On September 14, 2009, Citi proclaimed that it has been included in the Dow Jones Sustainability World Index (DJSI) for the ninth consecutive year, affirming Citis position as a global sustainability leader. Associations Citi has umpteen NGO partners Friends of the Earth (U. S. ), EcoLogic Finance, Forest Trends, rainforest Action Network, Wildlife Habitat Council, World Wildlife Fund etc. Awards CitizenshipBest Corporate Citizen, Second Place in Foreign Company Category Common Wealth Magazine, chinaware Best Bank for Corporate Social Responsibility The Bank of the Year Competition, Hungary well(p) Mention for Best CSR Award chinaware Academy of Banking and Finance Diversity 100% Corporate Equality Index humans Rights Campaign (United States) fifth time on the list Employees Best Flexible Work Practices Hong Kong HR Awards 2 008 The City Foundation The Citi Foundation is committed to the economic empowerment of individuals and families, particularly those in need, in the communities where it works so that they can improve their standard of living.Citi is particularly interested in supporting program innovations in the following priority management areas Microfinance Help individuals and families improve their lives through economic self-sufficiency and reduce financial picture Small and Growing Businesses To create employment opportunities and support broad economic development Education programs To help improve quality and access to primeval and secondary education in Citi markets internationally, and in the United States programs that increase the number of low-income and first-generation students who enroll in postsecondary education and earn a degree Financial Education and Asset Building To help individuals and families develop the knowledge they need to hit financial stability HSBC HSBC Holdin gs plc is a public limited company incorporated in England and Wales in 1990, and headquartered in London since 1993.As of 2009, it is both the worlds largest banking group and the worlds 6th largest company according to a composite measure by Forbes magazine. HSBC has an enormous operational base in Asia and significant lending, investment, and insurance activities around the world. The company has a global reach and financial fundamentals matched by a few(prenominal) other banking or financial multinationals CSR at HSBC The focus of HSBCs work on environmental issues primarily addresses the risks and opportunities associated with climate change and natural resources, including energy, water management, waste and biodiversity. The social initiatives they prioritise include making financial services available more astray and providing access to education.HSBC believe this is the best way to help communities build capacity, financial freedom and long-term prosperity. Sustainabilit y at HSBC is overseen by the Corporate Sustainability Committee of the HSBC Holdings Board. The Corporate Sustainability Committee is responsible for advising the HSBC Holdings Board, committees of the Board and executive management on sustainability policies, including environmental, social and ethical issues. Focus landing correction The main focus of HSBCs commitments is on two main themes education and the environment. HSBC believes that we are dependent upon the skills of future generations if we do not prepare them adequately, we limit our future potential. approaching to education can be life changing and helps to equalise opportunity.It is also a prerequisite for economic growth and the growing of stable societies. Their educational support focuses on Disadvantaged children Financial and business literacy Environmental education and understanding They equally believe that the needs of todays society should not be fulfilled at the expense of future generations. It believ es that we are dependent upon the state of the environment, and if we degrade it, we damage our future prospects. Our environmental support focuses on mode change Freshwater (e. g. rivers) Biodiversity (plants, forests and animals) Global Education create by mental acts Opportunities for disadvantaged children future(a) FirstThe flagship programme, Future First, has taken on the challenge of lot homeless children, orphans and children in care around the world. For this they are working in union with the charity SOS Childrens Villages, among others, with the shared aim to provide access to education and life skills training. This helps the children to grow in confidence and, in time, to make their own contribution to society. Our presence in over 80 countries and territories presents us with a large network of people and resources capable of making a significant difference to these childrens lives. Rural Children curriculum China has seen impressive economic growth over the la st two decades but a vast disparity form between the prosperity of rural and urban regions.To help support the ongoing succeeder of the outlandish, HSBC has identified a need to build up the educational infrastructure in rural areas where 95 per cent of primary schools are located. HSBCs Rural Children Programme aims to improve facilities and provide training to teachers in curriculum design, computer-aided teaching, nutrition and counselling to help support a modern and round education for rural children. Financial Literacy Programme JA More than Money As fellowship debt rises throughout many developed countries and the world inclines economic uncertainty, gaining an early understanding of how to create and manage a sustainable income is ever more important for individuals and for society as a whole. HSBC launched JA More than Money in 2007 in confederation with Junior transaction Worldwide.HSBC colleagues are involved in classroom activities where they draw on their own sk ills and experience to teach children about earning, spending, manduction and saving money. Promoting environmental education Eco Schools mood Initiative The HSBC Eco-Schools Climate Initiative is run by the Foundation for Environmental Education (FEE) and with HSBCs support will be able to expand the programme across the world. The programme involves a tried and time-tested vii step processes to engage the immaculate population of the school in possible activities to improve their local environment. Through these seven steps, students, parents, teachers and the wider community are encouraged to take a more active routine in environmental decision making. place in the EnvironmentProtecting the environment is central to HSBCs sustainability strategy as a carbon neutral organization. They focus on reducing the footprint of their own operations and even encourage their clients and suppliers to do the same. They also partner with leading environmental organizations to carry out shared goals. The Climate concourse works with corporate and government leaders in some of the worlds cities to take on climate change. Participation in the HSBC Climate Partnership has enabled the launch of new offices and recruitment of new members in Beijing, Hong Kong and Delhi gain the launch of the UK Together campaign, dowery households save carbon dioxide by providing cheap and palmy ways for consumers to reduce their carbon footprint.The HSBC Climate Partnership has helped WWF to support 33 nature reserves in China to tackle increased flooding, reduce pollution and forethought endangered species in the central and lower berth Yangtze River. The HSBC Climate Partnership makes up around 80% of HSBCs overall investment in the environment. It is complemented by a number of local programmes, many of which allow its employees the opportunity to engage in and understand conserving their local environment. INDUSTRY ANALYSIS (BANKING) Banks act as financial intermediaries in our society they price and value financial assets, they monitor borrowers, they manage financial risks and they organize the remunerationment system. By performing these functions, banks have a huge impact on society.They usually require firms and households to adopt certain behaviour in order to increase the chances that these lenders will pay interest and amortizations. As such, they also whitethorn affect sustainable development. Socially responsible banking is becoming a well-established notion in the financial services industry. Financial institutions are coming round to the idea that there is more to invest than just to relegate the figures. In the US, every one out of eight dollars invested is subject to some social or ethical screen. In most countries, private households have the opportunity to save or invest their money not only on the basis of financial rewards, but also in the face of the nonmonetary value of savings and investments.In many OECD countries, specialized banks offer savings accounts to the public trance promising that the savings will be used to finance environmentally sound projects or for operations of entrepreneurs who find it hard to get access to finance from institutions that are more conventional. Women and minorities have been targeted specifically in this respect in the US based on so-called community investments. In more than 40 countries including several developing countries like Brazil and South-Africa people can put their savings in socially responsible investment bills that in some way or another check for corporate social responsibility (CSR) of the firms in which they invest. Banks increasingly are involved with financing economic activity that aims at sustainable development and offer microcredit to the poor and deprived. Some of the important CSR initiatives taken by assorted banks are Reporting StandardsNon-financial account is a very popular instrument in the banking sector and this is a partial confirma tion of CSRs adulthood of the sector. Banks have developed their own field of studys and use the Global Reporting Initiative (GRI) reporting framework. Financial Literacy With growing business banks and other financial institutions have started realizing of creating awareness about financial planning. To address this issue banks have started with financial literacy programs at various levels. bid HSBC has launched JA More than Money program to instill children on financial planning magic spell on the other hand Citi has various programs targeting adults for the financial literacy. Climate Change and Environment ProtectionBanking Industry has shown concerns towards changing climatic conditions. Although banks have less impact on the natural environment than, say, the chemical or mining industry, their relatively low impact on environmental sustainability is more than paying(a) for by their impact on society as a whole. Most of the initiatives are towards reducing the total CO2 emitted not only by them but also by their stake holders forming part of the value chain. Some of the important steps are like commitment of USD50 billion by Citi towards climate control investments, HSBCs eco-school climate initiative to provide education on climate conservation awareness. EnergyBanks are encouraging investments in green energy. The hike is mainly in terms of notes and other financial assistance specifically allocated for installation of green energy sources. recycle of waste and use of recyclable supplies is been done at the institution level by majority of the banks. Vodafone Vodafone is a British rambling network operator, with its headquarters in Berkshire, England, UK. It is the largest fluent telecommunications network company in the world by turnover, and has a market value of about ? 75 billion (August 2008). Vodafone currently has operations in 31 countries and partner networks in a throw out 40 countries. Vision To be worlds mobile communications lea der, enriching customers lives, helping individuals, businesses and communities be more connected in a mobile world. Vodafones latest Corporate Responsibility Report It highlights how the companys expansion in emerging markets is facilitating economic development by increasing access to communications. The rapid expansion of the network means one of Vodafones biggest issues is how to control greenhouse gas emissions. To address this Vodafone deep announced a target to reduce CO2 emissions by 50% by 2020 in its established markets. This years report outlines how the company aims to achieve this ambitious goal.Vodafone is also exploring how its products and services can help other industries cut their carbon footprint, and is increasing its focus on managing climate impacts in the supply chain. Vodafones social and environmental performance in 2008/09 is report in its signature We said, We have, We will format. CSR in business process Decreased like-for-like carbon emissions by 4. 7 % In 2008/09, companys total CO2 emissions was1. 31 million tonnes, 4. 7% lower than last year despite an increase in energy use. The carbon intensity of the aggroups energy consumption has decreased due to our increased use of green duty energy energy generated from renewable sources. This group reduction target applies to our entire local run companies that active for a unspoilt year in 2006/07 and to their CO2 emissions from all energy ources except business flights and other greenhouse gases. Increased the number of sites powerd by on-site renewable energy by 7. 5% across the convention Vodafone now has 429 base stations powered by on-site renewable energy in eight countries, Diesel is often used to power sites that are not connected to the electricity grid, as well as being used in back-up generators in case of power failure. In 2008/09, diesel engine use accounted for 6. 3% of our total CO2 emissions from network energy use across the Group. This proportion is higher in our Indian operations. Collected 1. 82 million handsets for reprocess and recycling Vodafone has exceeded our target to collect 1. 5 million handsets during 2008/09.Vodafone operating(a) companies continued their efforts to collect handsets for recycling, collecting approximately half a million more handsets than last year representing a 37% increase. Begun a pilot burner project to assess capability for recycling e-waste in Mumbai In 2008/09, Vodafone commenced an end-of-life assessment of mobiles in India, particularly in Mumbai, with The Environment Resources Institute. The study aims to assess current practices and devise strategies to improve end-of-life management of mobile phones. Supply chain Vodafone expect all our suppliers to maintain high ethical, environmental and labour standards, and Vodafone work with them to build their CR capability. Our Code of Ethical get (CEP) sets out our requirements and Vodafone assess new and subsisting suppliers for compliance with th e CEP.Vodafone also engage in industry partnerships to improve CR standards throughout the supply chain for the ICT sector as a whole. Diversity in manpower The strategy, launched in April 2008, aims to ensure that Vodafones work force reflects its diverse customer base and that the company has an inclusive working environment that embraces the benefits diversity brings. Implementation of the strategy is overseen by a global steering committee. The initial focus is on gender and nationality diversity. In 2008/09, 13% of our most senior managers including three operating company CEOs were female. A total of 23 nationalities were represented in top management bands, an increase on 2007/08.Introduced a new health and safety strategy In February 2009, Vodafone developed a three-year strategic plan to prevent fatalities and ensure effective writ of execution of our product safety policy. To achieve this, Vodafone will introduce initiatives to promote leadership in health, safety exten d our online management and reporting systems, and improve health and safety boldness and risk management. Consumer Issues Vodafones reputation depends on earning the trust of its customers. Their loyalty is vital to the long-term achiever of our business. This section covers a range of issues that Vodafone believe play an important part in maintaining customer trust.Important consumer issues include the clearness of our pricing, the responsibility of our marketing material, the way Vodafone process customer privacy and our measures to protect customers from contrary content, contact and commercialism. Vodafone also address other consumer issues such as responsible mobile phone use, driving safety and mobile theft. Safety from RF & EMF develop employee awareness training and awareness initiatives on RF fields Vodafone has made significant investment in e-learning programs, induction briefings and opposite training to raise awareness among germane(predicate) employees in all o ur local operating companies to enable them to fulfill their vital piece in communicating our approach to RF fields. The International Commission on Non-Ionizing shaft Protection (ICNIRP) has issued guidelines on levels of exposure to RF fields.Vodafones policy on Health and Safety of RF Fields requires that all our base stations and the mobile phones Vodafone sell comply with ICNIRP guidelines. In fact, RF field exposure from our base stations is typically hundreds, if not thousands, of times below the limits set by the guidelines. Mobile for silver screen and indifferent(p) people Vodafone is currently focusing on making its services easier to use for customers who are Blind or visually impaired Deaf or hard of consultation Elderly or have special healthcare needs. This textbook-to-speech software enabling blind and visually impaired customers to use text messages is an updated version of Mobile Speak.Health Service vial mobile An mHealth services pre-feasibility study i n India. A total of ? 450,598 was provided by the Fund towards these initiatives at 31 environ 2009. In 2008/09, Vodafone fostered continued developments in mHealth by partnering with and investing in t+medical, the leading provider of mobile phonebased technology used to transfer patient biometric data. t+ medical checkups innovative technology enables patients with degenerative diseases to record details about their condition and treatment using their mobile phones. The information is quickly and easily relayed to nurses who can monitor the data and take action if Necessary. Corporate GovernanceThe Board of the Company is committed to high standards of corporate governance, which it considers are critical to business haleness and to maintaining investors trust in the Company. The Group expects all its directors and employees to act with honesty, integrity and fairness. The Group will strive to act in accordance with the laws and customs of the countries in which it operates ado pt proper standards of business practice and procedure operate with integrity and observe and respect the culture of every country in which it does business. Vodafone Group Plc Annual Report 2008 65 Awards During the year, Vodafones 2007 CR report won the main accolade of the Corporate Register Reporting Awards for the best report and was commended by the Association of Chartered Certified Accountants (ACCA) for the best isclosure in Tax and Public Policy. Vodafone is included in the FTSE4Good and Dow Jones Sustainability Index and rated fifth in the Global Account cogency Rating. The Vodafone Group Foundation The Vodafone Group Foundation is a UK registered Charity established by Vodafone Group Plc in 2002. It has invested over ? 100 million in projects since its creation and currently receives ? 24 million per annum from the Vodafone Group Plc which it distributes between projects globally and its unique global footprint of 23 Vodafone Foundations. Vodafone is committed to making a difference in the communities in which it operates. The Vodafone Group Foundation has invested over ? 00 million in projects since its creation in 2002 concentrating on contingency relief, helping disadvantaged children via sport and practice of medicine initiatives and specific projects across Vodafones 23 local Foundations worldwide. Philanthropy Details The Vodafone Group Foundation has donated ? 10m to the United Nations Foundation over louvre years, part of which has been made available to the measles Initiative for Immunization programs. As a second phase of their support of these activities, VGF and the UN Foundation have now begun work with WHO on a new program to use technology to improve disease surveillance, a critical aspect of fighting not only measles but many other diseases. The Vodafone Group Foundation partnership is the largest financial commitment made by any corporation to the UN Foundation. Philanthropy in IndiaVodafone Group Plc has established the Vodaf one India Foundation, with an initial commitment of $10 million. This step signifies a further landmark in the development of Vodafones presence in India and confirms the Groups commitment to invest socially in the communities where it operates. This activity will be supported by The Vodafone Group Foundation which has developed a unique network of 23 Foundations around the world during the last quint years. Compliance with GRI guidelines Vodafone has benchmarked its CR reporting against the Global Reporting Initiative (GRI) sustainability reporting guidelines. The company assess its industry of the GRI reporting framework to be at level B+. Independent authorization report to VodafoneKPMG LLP was engaged by Vodafone Group Services Limited to provide assurance over selected aspects of the Vodafone Group plc 2008/09 Corporate Responsibility Report. Conclusion CSR activities are followed worgwide but their ways of approach are different depending upon company and their nature of bu siness. CSR projects are frequently carried out as a cooperative effort involving external partners can enhance the achiever and value of the project, and projects can benefit from the experience of local organizations or stakeholders. Companies are confront with the challenge of expanding their reporting to include the social and ecological effects of their business activities. This involves, in particular, maintaining international standards and norms with respect to CSR topics.More and more, however, even socially pertinent CSR projects and their effects are being carefully scrutinized. It is no protracted enough simply to assert that a project is doing something positive for society The goal is to develop a CSR strategy that addresses the most urgent social needs on the local agenda, while avoiding risks and identifying new opportunities to achieve corporate objectives. In a country with widespread poverty, for example, adapting a companys products to the resources of low-inc ome consumers can serve a social purpose and at the same time help the company gain access to new customer groups. Providing basic and further training ensures a well clever labor force and alleviates a dearth of qualified workers.Well planned CSR activities can have the immediate effect of helping a companys business run more smoothly while also ensuring the long-term availability of the workers and resources that are necessary for corporate success. Rather than following fleeting trends or giving in to pressure from NGOs, companies need to integrate sustainable CSR activities into their everyday routine so that they step by step become second nature. Another choice is to outsource CSR projects or transfer them to partners with greater expertise and experience in the relevant area. Particularly when projects are too far removed from a companys meaning business, it is wise to assign responsibility for them to competent entities or independent structures. CSR projects can only sur vive if they are unified into a companys core business over the long term.It is not simply a matter of developing a positive reputation, but also of shaping sustainable business processes. It is therefore important to review the effectiveness of projects on a regular basis. Accordingly, (CSR) management is responsible for introducing CSR projects that have been successfully launched to the relevant departments and making them part of the companys core business as independent products and processes. In purchasing, certain social guidelines should be the norm, and environmental standards should be the norm in the area of development. References www. csridentity. com www. csrwire. com www. unilever. com www. citygroupinc. com www. hsbc. com www. pg-india. com www. vodafone. co Sustainibility report of all five companies